In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE)We inform you that www.kayaksuproses.com are Internet domains linked to Costa City Tour Tour S.L., C.I.F. B55348924General contracting conditions between Costa Brava City Tour SL hereinafter Kayak Sup Roses and the user and Privacy Policy.
Acceptance of Reservations
Kayak Sup Roses only accepts reservations from individuals with full legal capacity.Legal entities must act through a duly authorized person.
Accurate Information
The information provided on the Kayak Sup Roses reservation web platform must be accurate.Kayak Sup Roses or the provider reserves the right to cancel reservations when incorrect information has been provided.In this case, the paid price may not be refunded.
Arrival at the Place, and Compliance with Rules
You are responsible for arriving on time at the meeting point.Once the visit has started, you cannot join the group.If you arrive at the reserved activity from abroad, you are personally responsible for the necessary travel documents (passport, etc.), compliance with health regulations, etc.
Conditions of Participation
You are personally responsible for complying with the participation conditions.Kayak Sup Roses and the provider reserve the right to exclude participants who do not meet these conditions from the activity.In this case, the paid price cannot be refunded.
Payment
Your credit card will be charged when making the reservation.If Kayak Sup Roses or the provider does not accept your reservation, the charged amount will be refunded.
Waiver of Right of Withdrawal
If the law applicable to the contract between the user and the provider grants a right of revocation in your favor, you waive that right to the extent permitted by law.
Personal Responsibility for Insurance
Insurance is not included in the price.You are personally responsible for sufficient insurance coverage.The extent of insurance needs depends on the reserved activity.
Unpaid Services
If you do not pay for the reserved service or revoke the payment, your claim to the service benefits will be waived.This will be considered a cancellation and cancellation charges will apply.
Unpaid Services
If you do not pay for the reserved service or revoke the payment, your claim to the service benefits will be waived.This will be considered a cancellation and cancellation charges will apply.
Cancellation Policy
If you cancel the activity, we advise the client to carefully read the reservation information and the confirmation voucher.If there is no cancellation policy indicated on the voucher or the reservation, the following cancellation fees will apply:
Up to 7 days before the activity starts: full refund.
Less than 7 days to 0 days before the activity starts or no-show: no refund.The refund will be made to the same card number or account number with which the payment was made.
Documentation and Identification
During the entire visit, you must keep the ticket. In case of loss, you will not be able to continue the visit.
It is MANDATORY to bring your documentation (ID/Passport) on the day of the visit.Staff or service providers may request it and verify it to confirm your identity.
Personal Data
According to our privacy policy, depending on the contracted service, your personal data may be transferred to other partner companies.
VERY IMPORTANT NOTE
We recommend arriving at the meeting point about 15 minutes before the tour start time.If you arrive late, it is very likely that you will miss the visit.
